“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.
Its almost like everyone saw this coming once Sprint was allowed to merge with them, and then US Cellular
Don’t forget that part of the merger was Dish buying Boost Mobile with the supposed intent to build their own network. Which anyone actually paying attention knew would never actually happen. Dish Network says a lot of shit, and follows through with basically none of it.
On July 1, 2020, Dish Network officially purchased Boost Mobile per their agreement with the companies and the United States’ Department of Justice. The purchase was valued at $1.4B and transferred 9.3 million customers.[67] The intent of the US government was for Dish to erect a new nationwide wireless mobile network in order to compensate for reduced competition following the Sprint–T-Mobile merger.[citation needed]
However, in the years following the transaction Dish failed to sufficiently grow Boost Mobile’s subscriber base and in 2025 announced that it will decommission its 5G network infrastructure, sell most of its wireless spectrum assets to AT&T, and shift Boost Mobile’s operating model from a facilities-based network to a mobile virtual network, with its subscribers being hosted on AT&T’s wireless network.[68]
T-Mobile followed the timeframe they agreed to for the merger to be approved, which was very public.
On March 11, 2020, California Attorney General Xavier Becerra announced he will not appeal the judge’s decision made during the previous month to reject the state AGs’ lawsuit against the T-Mobile-Sprint merger. He, instead, struck a settlement with the defending parties. The terms of the settlement include making its low-cost T-Mobile Connect plans available in California for at least 5 years, that T-Mobile customers can keep their T-Mobile plans held in February 2019 for a total of five years …
Hmm… 2020 plus 5 years is… 2025… would you look at the calendar.
In 2025 T-Mobile reported a net income (net profit) of $11.0 billion. Think of the poor shareholders!
T-Mobile raised our rate last year which is bad enough by itself after promising not to, but they also seriously reduced the quality and availability of their customer service. Why stick around for that? We switched to a much cheaper prepaid company (~1/3rd T-Mobile’s current price) and couldn’t be happier.
Edit: Was thinking about the other problems we had with T-Mobile and forgot to mention one big problem… Incoming calls routinely would not ring and voicemails left just vanished. This happened for months. Multiple friends (and a couple of doctor’s offices) mentioned it often enough that we realized we had a problem. T-Mobile’s great customer service could find nothing wrong and refused to look at the lost calls that originated from other TMO customers.
We have been grandfathered into a Simple Choice Plan for ~13 years and just switched over to whatever their comparable current plan is, and only saved $10 (woohoo). What’d you go with? I was looking into prepaid with Tmo but they’ve been in quite the steady decline for a while now.
If you have any government assistance programs ) Medicaid, SNAP, etc.), look into the Lifeline program for potentially free cell service:
What’s the new carrier? I want to ditch T-Mobile they are ripping us off. I was thinking about switching to Mint mobile.
Edit: Thanks for the heads up and suggestions. I’ll avoid Mint and take a look into US Mobile.
I thought TMobile bought Mint?
Damn everything is a monopoly here…
US Mobile. No significant complaints after 10 months.
We switched to US Mobile last October and I’ve kind of been a bit shocked at how good and responsive their customer service is to be a MVNO prepaid utilizing Indian call centers.
Also, US Mobile partners with all three major carriers, so you can pick your network! They have to use different names because of copyrights but here is the translation: AT&T = Dark Star, Verizon = Warp, T-Mobile= Light Speed
Their unlimited plans all come with hotspot and start at $25 monthly regular price but they always have promos for new customers and you can prepay for a year of service and get unlimited for as little as around $16 a month. They ALSO always seem to have fantastic prices on the current model Google Pixel base phone and Pro XL, if you’re an Android person like me.
Btw, even though I’ve been happy with my service through US Mobile I began the process to port my three numbers to Mint Mobile today. This is because they’re offering three months of unlimited for $15 per line, per month. US Mobile has a promo for $16 a line for four months BUT two of my lines had already received that promo so their system would not let them reapply the discount. Also, this may seem trite but US Mobile is now partnering with (f)Elon Musk’s Starlink and, even though I’m sure it’s a losing battle, I do not wish to willingly float that turd of a human being a dime of my money. But, anyway, I had to pull the plug on Mint Mobile because they stuck a bullshit ‘recovery’ fee ($23.25) and a few bucks sales tax ($3.93) of $27.18 total onto the last payment screen when I was trying to set up three new lines. So fuck Mint Mobile!!! I cannot abide shifty mother fuckers. I’ll pay their goddamn recovery fee when Ryan Reynolds knocks on my door and offers to blow me.
Class-action lawsuit time.
Americans really will do anything to avoid actually doing something, won’t you
Canadian really will just talk out their ass, won’t you stop?
The same company that told me they would give me a $300 prepaid visa to switch. Then told me I had to stay a customer for 30 days before I would get it. And at 30 days told me I was outside the 30 day window to claim it?
I’m so surprised.
Anyone upset about this should consider prepaid service. I’ve been on prepaid service (a couple of different companies over the years) for almost 15 years and haven’t had any serious issues.
I have, however saved serious money.
people won’t go on pre-paid service because of the social stigma of it being for ‘poor people’
I’ve been on a 20-25$ cell plan my entire adult life… but it’s Boost, and people think it is ‘ghetto’ due to the fact Boost was originaly marketed as ‘urban’ cell phone company. It’s insane. I even got my mom to switch over to it when she retired to save money. but my sister found out and was RIPSHIT i put my mom on a ‘phone plan for black people’… because she’s racist AF, and she took my mom off the plan and put her back on a $100 Verizon plan again… and bought her a fancy iphone she had no clue how to use, because ‘successful people use iPhones, poor losers use Android phones’.
my plan on Verizon would be like 80 bucks a month. a lot of people take pride in throwing away money because it makes them feel they are ‘not poor’. and marketing loves them.
In other news, my nephew turned 18, wanted to get off the family plan and get his own phone and plan, and wanted Boost w/android because it’s cheap and he can easily afford it. She was furious with him and basically told him he can’t do it, because she’d lose the ability to track him via his iphone, which is precisely why he wants to get rid of being on the family plan… but she tells him he can’t do it because ‘people won’t respect him’ if he has an android and not using Verizon.
Any adult who cares what kind of phone another adult has needs to grow up and get a life.
Glad your nephew thinks for himself.
thinking for yourself isn’t very advantageous when everyone hates you for it.
Is it really everyone in your family or just a few busybodies who bully everyone else into conformity?
In my family it’s the latter but I’ve accepted being the odd one out and being happy instead of being approved of by people who don’t respect my autonomy.
no it’s everyone. my family is small and hyper-conformist. they basically abused their children into conformity. anytime their kids ever wanted to do something ‘weird’ like, not play baseball, they basically abused them back into conformity.
it’s typical american suburbanite ‘normal’. they think i’m a libertine degenerate because I am single and living in a city and drive a small car and eat vegetables.
I’m from small town Oklahoma. I understand the type of people that you describe.
Some of my family is the same way. I, like you decided to live my own life and never had a close relationship with more than a couple of family members.
Hope your nephew is strong enough to withstand the pressure and live his own life when he’s an adult like you have.
Well, fuck. These companies move in step with one another and I’ve been paying the same 60-something per month since January 2007 before AT&T gobbled up Cingular.
Guess I’m probably next.
Damn dude that’s rough.
I pay €15/m for 35GB EU-wide data and unlimited talk/text. Sim only and not an introductory rate. In fact, I’ve been paying the same for years and the only thing that’s changed is my data limit slowly increasing.
I think unlimited plans are roughly double but I don’t use that much.
1 Gbps fiber at home for €50/m but unfortunately they do jack that up slowly over time so you either need to switch providers or lock in again for a promotional rate.
I don’t miss living in the US and getting fucked in the ass by Comcast and the like…
Comcast fucked so many people that they had to rebrand.
They do shit like this and get away with it because it’s slim pickings for a plan that has phone, internet, and most importantly no data cap. All carriers suck at one of those three.
I’m using Cricket wireless. $45/mo gets me unlimited internet on my phone with a 15gig hotspot.
I’m all physical media, but if I need to download something, I do it on my phone (sorry, seeders) and transfer it over to my PC to watch on my TV.
I’m all physical media, but if I need to download something, I do it on my phone (sorry, seeders) and transfer it over to my PC to watch on my TV.
that sounds like a lot of hassle. why are you downloading on the phone?
The only hassle is the tranfer, and that’s set & forget.
And I don’t spend $50-100/mo (wifi + streaming)to waste time channel surfin.
you can share your phones internet connection (including wifi) with a computer over USB. you need to enable it on the phone. its cool I think. this way you could also be seeding.
on linux, with some distros you need to load a kernel module by hand. for some reason it does not load automatically on some of them. if you are interested I can look up my notes about it
Two things:
Sadly, my USB port completely borked, so that’s off the table. I use KDE-something-or-other to txfr files over my internetless wifi.
Second, I did look into it, and even on my Graphene OS phone, the USB tether is treated identically to the hot spot; that is to say, the carrier can detect you’re connecting a device and there is no workaround other than paying the cellular provider for the privilege of using your connection as they see fit.
and there is no workaround other than paying the cellular provider for the privilege of using your connection as they see fit.
there must be a workaround. I have been seeing solutions for this in the past, but I don’t remember because I haven’t had such a shitty provider.
probably it’s the TTL value in the packets. if you can move the sim card or a clone of it into a portable openwrt router, that’s an easy fix, otherwise it would probably need patching android which you probably can’t do because graphene is too hostile to that.
Old TMobile user… Haven’t gotten the messages. Going to look into this.
The anti-consumer practices going on in business right now are becoming insane.
They don’t even hide it any more. Rug pulls left and right because fuck you.
“What are you going to do about it? Absolutely nothing.”
That’s their thought process.
This is some straight up MBA enshittificarion. I’m on the military plan with all unlimited yada yada, even then data is throttled down after a certain amount. Waiting for an email that says they’re supporting the troops by increasing the amount we can contribute to the economy or some shit.
Yeah, I’m a bit pissed that the military plan is changing. Bill for me is going up around $20.
Is it? I’m being moved to some new plan that doesn’t seem to actually exist.
They didn’t say in the message what they are moving me to, just that it’s $6 more per line so another $18 per month… This after they ended the autopay discount unless you gave them direct access to your bank account (and for me that would mean losing the phone insurance provided by MC world).
My message says up to $6/line and following the link says I’m being moved to “experience signature” which doesn’t seem to exist anywhere on their website.
And direct access to my bank account isn’t happening, so I never had the auto pay discount.
Class Action Lawsuit is going to some lucky lawyers rich.