• Bonje@lemmy.world
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    9 days ago

    I think locking refunds after a certain achievement unlock is a decent way to address this unless devs are scummy and do it after one achievement. Though proper disclosures can fix that too.

    • realitaetsverlust@piefed.zip
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      9 days ago

      unless devs are scummy and do it after one achievement

      Well guess what will happen.

      This is something which will never have a solution that makes both players and devs happy. Someone always gets shafted.

    • thingsiplay@lemmy.ml
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      8 days ago

      Too easy to abuse. Would complicate even further without real gain. Refunds should not be controlled by the developers or publishers of the game.

    • grrgyle@slrpnk.net
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      8 days ago

      I do think it’s easier to hold devs accountable than regular customers, just because of the stakes involved. Like it’s not totally trivial to get approved to sell on steam.

      But I still think having appropriate customer service staffing levels for such a wildly profitable platform is not unreasonable.