When I worked at a popular craft store, I sometimes cashiered and sometimes taught craft classes. I liked to decorate the cash register area, especially with examples from classes I’d run. I often had people asking about classes because of it, and buying extra supplies themselves because they wanted to try something that they missed a class for.

But management didn’t like that. They made me remove everything that gave the space creative personality. It made zero sense to me - it’s not a bland office, don’t we want to project a creative atmosphere? Don’t we want to increase class attendance and boost sales?

Nah, I guess not. Better to have a boring, sterile environment. Just like how they moved so many things to “online only” post-Covid, completely ignoring the multi-sensory way crafters tend to impulse-shop.