I think a lot of the issue is when companies no longer respect their customers and abuse the fact that software is licensed to rip that license away from customers. Valve has the exact same agreement but (most) people don’t have an issue with it because they’re much better at ensuring you have access to the games you’ve bought for as long as possible.

They don’t think it means anything, they don’t stand for anything but hurting people they don’t like, every single other issue is secondary and irrelevant

But it did mean they would ship them broken with no chance of fixing them, tbf.