Microsoft loses Brazilian court case after telling hacked Xbox user to re-purchase games — tech giant ordered to restore Xbox account with all games and pay $400 in damages
www.tomshardware.com
Though it sets no precedent outside Brazil.

A Brazilian gamer who lost his Microsoft account and all his digital games has won a court order forcing the company to hand it all back, after support staff told him to simply repurchase his library. The user, who posts as Ordo_Liberal on Reddit, shared a screenshot of a small-claims ruling in the Xbox subreddit that gives Microsoft 15 days to restore access or face fines and roughly $400 (R$2,000) in damages. He said the account had two-factor authentication enabled when it was flagged and permanently suspended, and that none of Microsoft’s recovery options allowed him to regain access before he filed his lawsuit.

  • AceFuzzLord@lemmy.zipEnglish
    201·
    3 days ago

    Oh boy restore account access or face probably drop in the bucket fines and $400 ( R$2000 ) in damages. I think I know which way macrohard is gonna go.

    • FearMeAndDecay@literature.cafeEnglish
      4·
      3 days ago

      Hopefully the $400 (R$2000) is an overestimation if they go that route. But while I don’t doubt that they’d happily pay a bit of money once to keep being scum bags, if this happens repeatedly, with many users’ accounts around the world then they’ll be forced to actually give the accounts back or it’ll add up fast. Hopefully, this was just a one-off of them being assholes (it won’t be but we can dream)