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Maybe they should have bought physical games instead of going almost entirely digital then?
They voted with their wallets already, and digital was the winner.
It’s probably more accurate to say Sony is misrepresenting the data.
The vast majority of games that get released these days are digital-only, indies, or semi-indies that never get a physical release in the first place. And it’s not reasonable to trust that Sony isn’t including these purchases in their reported stats. If they were giving us figures that included only games that got a physical and digital release, I imagine the narrative would be different.
The gaming industry wants licensing to be universal and ownership to be a thing of the past so it’s easier to price-gouge as they like.
Every single publisher has shown that the vast majority of their sales are digital. Sony themselves are one of the lowest digital percentage sales wise since they bundle their games heavily, and bundled games, even digital ones, count as a physical game sale.
Even if Sony are misrepresenting the numbers, Sony are in the money making business. If physical sales made up any significant amount of sales, to the point where they wouldn’t make as much money dumping them, they wouldn’t. It wouldn’t make sense.