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Walmart is technically competent, but more pragmatic than adventurous. In the past, it has often favored proven systems that deliver reliable returns over expensive, leading-edge alternatives. That has been a smart business strategy for them for the most part, even if they are sometimes late to the party when it comes to innovation.
Amazon has made robotics a core part of its fulfillment model. Ocado designed its grocery fulfillment operation around automation from the outset. This meant major investment in infrastructure, software, and process redesign.
Walmart has invested heavily in robotics, too, but its approach has been more incremental and constrained by the need to modernize an enormous existing network. A bolt-on, if you will.
So I suspect Walmart’s problems are partly about its approach and baggage, not the state of robotics. They’ll figure it out eventually.